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Program Registration FAQs

This page covers questions related to registering for and canceling from programs/events.  For general program participation policies, please refer to this FAQ.  For other FAQs, please refer to this page.

Registering for a program

The following questions are covered here:
  • How do I register for a program?
  • What is "Spaces left" ?
  • There were spaces left when I clicked the "Register" button.  But when I tried to complete my registration form, I was told the program is full.  How is this possible?
  • Why do I not see the "Register" button?
  • Why can I not register for a program that should be open for registration?
  • How do I pay?
  • Is it possible that even though I get a confirmation e-mail, I would be placed on the waitlist?
  • Can I try the registration process before registering for a real event/program?
  • The event registration form allows me to register Guests.  Can I really bring a guest?
  • How do I register another child?
  • How do I know which event/program is right for my child?
  • How can I find programs that conflict with the program I am looking at?
  • Is it okay to register the same child in two conflicting programs?
  • How do I find out what events I have registered my child(ren) for?

Waitlisted on a program

The following questions are covered here:
  • When does the waitlist for a program open?
  • The program my child wanted to participate in is full.  Can I join a waitlist?
  • I am on the waitlist for a program.  When will I know if I will get confirmed?
  • If I get confirmed from the waitlist, will TGIF automatically place my child in the program, or do I have to do anything?
  • I am on the waitlist for a program, but do not want to wait any longer.  How can I request cancellation?
  • I am on the waitlist for a program.  Will I get confirmed?

Requesting cancellation from a program you have registered or are on waitlist

The following questions are covered here:
  • How do I cancel my participation from a program/event?
  • Can I cancel my participation any time?
  • Do I get full refund if the program had a cost?
  • How do I cancel my participation once the "Cancel by" date is gone?
  • Why do I not see the program I want to cancel from listed in "Request to cancel program registration"?